At Unique Gift Lab, all of our products are made especially for you.
We work with a print-on-demand production model, which means each item is created after an order is placed. For this reason, we do not accept returns or exchanges.
🚫 Returns & Exchanges
Due to the made-to-order nature of our products, all sales are final.
We are unable to offer returns, refunds, or exchanges once an order has been processed.
This includes:
standard print-on-demand products
personalized or customized items (such as our personalized candle)
📦 Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, include:
your order number
clear photos of the item and packaging
If the issue is confirmed, we will offer a replacement or refund, depending on the situation.
🌍 Shipping
We ship worldwide.
Production and delivery times may vary depending on your location.
📩 Contact
If you have any questions about your order, feel free to contact us at:
1uniquegiftlab@gmail.com
We usually reply within 24 hours.